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Please enable it to continue. Watch our short film featuring two Staysure customers, Denise and her husband Michael, and how Staysure helped them when an accident meant that their holida. Get a Quote today. - Sunday: 10am - 4pm. Travel Insurance | Help and support | Post Office Staysure is a trading name of TICORP Limited. I waited 72 hours and 3 weeks later still waiting for that callback, I am advising the public take a look at the reviews they are real avoid avoid this company . PDF Terms of Business DrFeM@$/ ,R fL> m'd :fFHI 2`/UT&3_ `An Alternatviely please feel free to use the contact form and a member of our team will be in touch. Have questions regarding a policy, claim, or bill? Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. | See a full list of Davies companies. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. For medical emergencies abroad call (+44) 1403 288 414 or +1 844 780 0639 in America and Canada. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. . Staysure Customer Service Team - Staysure Sales Team 01604 552925 Customer Services Opening Times Staysure Customer Service Team Get in touch with us if you'd like to make multiple changes to your policy. Yes, you can do this easily on your My Staysure account. 9:00am - 5:30pm . Youll need to contact a member of our team if any of the following statements apply to any travellers on your policy: Log into your My Staysure account and youll be able to add most optional extras to your policy at any time, without having to pay an admin fee. This long running claim began when the roof on a new building failed after the building was complete Quick thinking loss adjuster determined to reach storm affected customers. If the intended departure of your first outward or final inward journey is delayed as a result of one of the reasons listed in your policy wording, or abandonment of your trip if you are delayed for more than 12 hours. Do you agree with Staysure Travel Insurance's 4-star rating? Once complete please email the Form (s) to: info@csal.co.uk along with copies of any supporting documents. This form can also be used for passport claims. Your original holiday destination was covered by a European policy, but your new destination is listed as a Worldwide policy destination. Pre-existing medical conditions. New rules state that an insurance company can't reject your claim if you. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Online Submit your claim or retrieve an existing claim online Claim here By phone Calling from outside the UK: +44 1403 288 414 How long does a claim take to be processed? - Staysure Support Log into your My Staysure account to make changes to your marketing preferences. Search Insurance Carriers. How long do I have to make a claim? Best and worst travel insurance - Which? - Which? Money To obtain a quote through our UK call centre for an AllClear Gold, AllClear Gold Plus or AllClear Platinum policy please call 0800 848 8608. Calling from the UK: 01403 288 414. . Submit a claim enquiry via our contact form. This site requires JavaScript to function properly. Davies Group Ltd. | 11.00. 1-800-255-7828 1-800-255-7828. report claim. Get started Already got an account? The excess amount is shown under each section in the table of benefits in your policy wording. If your travel provider/airline/credit company cant offer you a refund, submit your travel insurance claim below. PDF MEDICAL & OTHER EXPENSES CLAIM FORM - Staysure By clicking submit, you consent to allow Davies to store and process the personal information submitted to provide you with the information requested. There are different ways you can contact our claims team: Call us via our dedicated claims telephone lines. Calling from outside the UK: +44 1403 288 414 Calling from USA: +1 844 780 0639 Calling from Canada: +1 819 780 0639 Calling from the UK: 01403 288 414 How do I find more help? Failure to contact Staysure Assistance may mean that we are not able to provide cover or we may reduce the amount we pay for your medical treatment, or additional travel expenses. Staysure Expat, Find out if they are legitimate & Safe. Bank Holiday Monday 1 May: 9am 5pm, Within the USA and Canada: 877-AAA-GLIA. You, or someone on your behalf, should contact us within 48 hours if you have been admitted to hospital. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. The theft, loss or damage to baggage, money, clothing, personal effects (excluding golf equipment, winter sports equipment, ski pass, and valuables) and other articles which belong to you (or for which you are legally responsible) which are worn, used or carried by you during a trip, excluding any vehicle, caravan or trailer. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. The loss or theft of your baggage should be reported to the police, and if relevant, your airline too. Cancellation applies for booked trips taking place within the period of cover that you are forced to cancel and of which you were unaware at the time you booked your trip or purchased the cover (whichever is later). Check out what 269,028 people have written so far, and share your own experience. Making a claim - Staysure Support Money Savers; . The theft, loss or damage to baggage, money, clothing, personal effects (excluding golf equipment, winter sports equipment, ski pass, and valuables) and other articles which belong to you (or for which you are legally responsible) which are worn, used or carried by you during a trip, excluding any vehicle, caravan or trailer. You'll need your validation certificate and any documents that support your claim. Calling from the USA or Canada? For the relevant contact information, please select your reason for claiming below.