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Sat at the window overlooking the river which was lovely. Excellent quality and amazing value. Then asked if we could order food and drinks together to which the waitress walked away from us. The staff were lovely and made us feel very welcome. This time correct order not put through, dirtyglass, cold starter and the staff just unattentive even though they out numbered the tables. Can a vegetarian person get a good meal at this restaurant? on a different note the food was good, but the situation could have been managed better.More, Me and my brother took our mam out for a treat for Mothers Day and it was nothing but disappointing and I mean their was a problem with every single meal and drink that came out. I have worked in the industry for over 10 years now and if any of my staff had made this mistake it is on us not the customer. Pizza? Hot, tasty and served quickly. Never again. My cheesecake was stale, and the two portions of red velvet cake were STALE. We sat and sat and I got up and asked a waitress for cutlery. Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. on a different note the food was good, but the situation could have been managed better. Was asked to pay extra because I need Gluten free food!! , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . I'll bring it down to you" . My friend and I had lunch at this restaurant on the 6/12/22 we have been several times before, the service was great staff are always friendly but the restaurant was freezing cold we had to eat our lunch with our coats on and so didmany other patrons the food was delivered hot to our table but within 5 minutes it was cold Tripadvisor performs checks on reviews. My brother likes scallops so took the other half and he had to spit it out aswel. SAMBUCCA TYNE TUNNEL, Wallsend - Updated 2023 Restaurant Reviews Thanks. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Great Service and great experience. Extremely uneasy about this.More. These were a generous portion and came with a nice garlic dip. Travelodge Newcastle Cobalt Business Park. Can a vegan person get a good meal at this restaurant? We are a small Italian restaurant based in Newc Desserts were standard Sambuca fayre. Stay well clear of this place! SAMBUCA, Newcastle upon Tyne - 74-82 Great Lime Rd - Tripadvisor This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The friendliness of the staff massively varied. Also forgot to add I had gone to the toilet and the waitress went straight over to my friend looked at my baby in her pram and said to my friend shall we go for a walk. usually i wouldnt have waited that long yet we were a group with children, some being 12, that couldnt leave due to their parents not being able to pick them up. Disgusting. We arrived and noted that there were plenty of free tables , and naturally assumed we wouldn't have to wait long to be seated Backworth Golf Club - Backworth Miners' Welfare. The outdoor terrace has quite a few tables, including some which are under cover. Staff asked if everything was OK as if it was just routine and not because they actually cared. Order takeaway and delivery at Sambuca Jesmond, Newcastle upon Tyne with Tripadvisor: See 26 unbiased reviews of Sambuca Jesmond, ranked #739 on Tripadvisor among 1,152 restaurants in Newcastle upon Tyne. Manager started being nice when he saw how young my 5 week old baby was. Italian, Pizza, Mediterranean, European, Vegetarian Friendly, Vegan Options, Vegetarian Friendly, Vegan Options, Gluten Free Options, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. He becomes increasingly sarcastic and rude and aggressive. We were pleasantly surprised by the updated decor and sat to enjoy a juicy garlic bread with cheese. Had to take my sister and cousins to Mc Donalds after we left. We were made to wait an hour before being seated due to another large partybeing still sat at our table. I think they have a few gluten free dishes but you would have to look at their menu (online) to make sure or you give them a quick call as they are very friendly. I actually had to point out to the waitress that there were 3 of us. I have a regular check up at a Newcastle hospital and this place is now my go-to for an evening meal, when I've travelled up country the day prior to my appointment. Shame really as we really liked this restaurant but it's not the first time the restaurant has been cold. Order Now Our Best Order food online from Sambuca Metro Centre! Absolutely disgusting cars blocking all the path. The meals were all brought out very quickly and were hot which was good. I had the spicy filet beef risotto and my wife had a pasta dish. Asked to order twice. What do they have on the sunday lunch menu? I love lasagne. Staff asked if everything was OK as if it was just routine and not because they actually cared. Sambuca Quayside in Newcastle upon Tyne - Restaurant menu and reviews (you can tell if you have a good chef in the kitchen by the way they cook a risotto) .oh how wrong wewere! 20 minutes later we were directed to a table with 2 chairs . The meal came just as I was finishing my starter! So from the back of the restaurant, you can check the desserts at the front. Absolutely delicious food, comfortable to sit in, beautifully designed and polite, friendly, helpful staff. It had clearly been reheated and was practically welded to the dish. We were given one menu between us at the start and offered deserts which were for another table at the end (without apology). Back to the table I went, confidently smiling at my children, in the knowledge that momma had solved the issue. There are other Sambuca restaurants where the staff are lovely, friendly, helpful and cant do enough for you! One positive word I can give this placeConsistant. Sort yourself out Sambuca. I got a pasta split in half for my two little ones and the portion size that they got wasn't much less than what was given to the people that got full portions. Maybe I just ordered the wrong items. There is no need for a manager to be asking inappropriate questions, always was quite creepy years ago and is still the same now, will never be back!!! He came back with a note pad threw it on the table and said you have to do a bank transfer & pointed to the bank details on the pad, said fair enough just wanted to pay and leave,.waiter then stood over my shoulder watching me entering passwords for my online banking, found this really uncomfortable and had to keep moving my phone to protect my details and he kept moving to see what I was doing, he was just rude and made me feel like I was trying to bump paying my share of the bill, he was getting impatient as I set up the transfer, not my fault, restaurants problem, his attitude was totally acceptable, once payment went through He then looked at my phone 3 times to check I had paid. WRONG. User-chosen places to eat at for sambuca newcastle quayside menu. Will probably return in another year and just hope it will finally follow the true Sambucca brand ethos! Sambuca Quayside in Newcastle upon Tyne is a vibrant Italian establishment that offers beautiful food at great prices. Then asked if we could order food and drinks together to which the waitress walked away from us. It should have been a sign of things to come. Italian restaurants in the North East and Newcastle, currently delivering fresh Italian dishes. Friends carbonara was tasteless and a tiny portion. Potato skins and pizzas followed by coffee or ice cream. - wrong meals given to us when ordered certain adjustments. The food wasn't bad but was nothing to write home about either. Heating good so not cold, Booked a table for 20 for daughters 18th birthday, had a little wait for the table as it was really busy in the restaurant. A huge thank you to Sami, chef Riad, Noufal and Hanz.More, Food and service were fantastic. We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. Will probably return in another year and just hope it will finally follow the true Sambucca brand ethos!More, Appalling. I had the Jambalya Risotto, which I have to say was below average. Ice cream was barely half a scoop, I would be embarrassed serving it! Was bit like McDonalds! Think before you part with your hard earned cash!!! Lovely meal very friendly staff great place to take children for a meal, We visited sambuca quayside on Sunday late afternoon and had a fantastic time. i do appreciate the staffs attentiveness to our party after we were sat however, the problem could have been solved by a quick phone call at anytime before. The value wasok, not expensive. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. It went better than I expected it to be. The team worked really well together and made our evening great. One of the waitresses (who we later found out is apparently the assistant manager) was quite rude, demanding to know which one of them was being asked about the drinks. "Oh yes, I'll be right down" . Can a gluten free person get a good meal at this restaurant? Would defiantly go back and would recommend to friends . Sambuca Braise Station: Great value for money - See 24 traveler reviews, 6 candid photos, and great deals for Newcastle upon Tyne, UK, at Tripadvisor. Manager started being nice when he saw how young my 5 week old baby was. 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