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Rug Doctor and other products may have an Oxyclean additive - which is excellent for pet stains. Make sure the power button is positioned to on. Tug on the hose to make sure it is properly connected. Rug Doctor Commercial Mighty Pro X3 Pet Carpet Cleaner Pack. This is completely normal. Bissell ProHeat 2X Revolution Pet Pro: If youre looking for a carpet cleaner that handles pet hair better than the Rug Doctor, the Bissell ProHeat 2X Revolution Pet Pro is one of your best options. Only 2 screws and a screen. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. Fill the reservoir with some water, turn the Rug Doctor on to the carpet mode and press the spray button. We found that the best option is to then put the cap back on to carry it; if you pick the tank up by the handle, it tilts to an awkward angle and spills. If you still see water coming out of the exhaust, repeat this procedure a second time. Pick a warm, clear day without excessive humidity to shampoo your carpets. The red spray button is located on the top of, or underneath the handle. Contact us here! Also make sure there is plenty of water in the lower red tank, then try the machine again. You will hear a click sound when the tank has locked into place. Clean out the brush of any debris or hair that has become entangled. Because the Rug Doctor does not generate its own steam, you will need to fill the water supply tank with hot, steaming water before using it. Youll see dirty water coming up through the see-through dome. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. 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Buy Rug Doctor Pro Deep Commercial Cleaning Machine with Motorized Upholstery Tool, Large Red Carpet Cleaner: Wet-Dry Vacuums - Amazon.com FREE . $75.00 shipping. Its dual brush technology and powerful suction allow it to clean and dry carpets more efficiently than the majority of other leading brands, making it an excellent choice for families with children and furry friends. Is It Necessary To Use Carpet Stain Protection After You Have Cleaned Your Carpet? Find a repair shop near you. Tilt the machine back gently and place a newspaper under the front of the machine to protect it from damage. 63K views 11 years ago Rug Doctor Troubleshooting Guide If you've hired a Rug Doctor to clean your carpets and have found that the Rug Doctor hand tool is not working, there are some. Find a repair shop near you. There might be a clog in the lower vacuum track, and the machine will have to be looked at by a vacuum repair facility. Read full answer 11/16/2021 11:59:11 PM Mix this in a bucket with the right temperature of water for your type of carpet. Sign up for Rug Doctor updates and receive: If you are sending a comment about your Rug Doctor cleaning experience, we may wish to use it for our testimonials section or in any printed materials. But opting out of some of these cookies may affect your browsing experience. Rug Doctor Portable Spot Cleaner Support | Rug Doctor Portable Spot Cleaner Where do I get started? Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Youll see dirty water coming up through the see-through dome. You may need to press and release the spray trigger for 10-12 seconds in order to remove any air from the spray tube. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Keep reading for our full product review. If the machine never had any power, make sure the switch on the circuit breaker on the back of the machine is in the ON position. These cookies ensure basic functionalities and security features of the website, anonymously. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Troubleshooting | Rug Doctor We went over each stain twice using the Rug Doctors hand tool, and we were quite liberal with the amount of water/soap mixture we sprayed. Jerri Estep - Release the Soap & Scrub Button. Rug Doctor Carpet Detergent for carpets and Oxy Fabric Cleaner for upholstery are the products youll need to get started on your cleaning project. Ensure the black rubber seal sits flush around the top of the white dirty water tank. Run hot water through the filter in your sink for about 20 seconds. If you do not feel strong suction, there is likely a problem with the vacuum motor and the machine will need to be returned to the store and exchanged for a different one. Rug Doctor Portable Spot Cleaner Support | Rug Doctor Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Machines using a hand tool with a red handle wont need to remove the grey connector; simply test the hand tool against your hand. I give my consent to Rug Doctor to be in touch with me via email using the information I have provided in this form for the purpose of news, updates and marketing. A Rug Doctor carpet cleaner can't perform miracles, but it can make a significant difference in the appearance of even the dirtiest carpet. Removing any blockages or debris requires vigorous shaking. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. Rug Doctor Portable Spot Cleaner Not Spraying. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. Insert the hose into the connector and push the hose until it snaps shut. Make sure the machine is plugged into a working outlet and that you hear a loud vacuum noise when the machine is turned on to upholstery. By clicking Accept, you consent to the use of ALL the cookies. If not, it means there may be a problem with the valve in the tool itself. Make sure the clear dome is sealed onto the white tank properly by ensuring that the black gasket on the clear dome is flush against the clear dome. If your carpet is wet, please refer to our no suction video here: https://www.youtube.com/watch?v=UBNIe5oiDbAHere are some simple checks you can carry out an order to rectify the situation. Pro-Deep Carpet Cleaner Support | Rug Doctor Pro-Deep Carpet Cleaner Where do I get started? If your rug doctors portable spot cleaner is not working or not spraying, this article is for you. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Rug Doctor is known to be a high-end brand, and this particular model is actually one of its most affordable options, retailing for around $275. You may also have other rights that vary from state to state. Then lower the clear dome onto the white tank, making sure the black gasket is leaving no gaps on the white tank and the restraining wire is over the top of the clear dome. Login to make a RENTAL, or view your account. You should feel strong suction. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Find a repair shop near you. Stains from food, ink, dirt and unidentified substances respond well to Spot & Stain Remover. Rug Doctor Trouble Shooting: No Spray.If you have no spray, this will mean your carpet is dry to touch. Plus, it costs roughly the same at around $270. Rug Doctor will pay the freight charges to return your Machine to you. Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. If there is suction coming from the gray hose, the hose should be reconnected. Try plugging the machine into a different outlet. Don't replace your furniture or area rugs until your carpets are completely dry. While it may not have the same deep cleaning action as the Rug Doctor, the Bissell ProHeat 2X Revolution Pet Pro is better designed and a superior choice for pet owners. Ensure the machine is set to hand tool use. Remove the grey hose connector that attaches to the hand tool and test for suction using your hand. Because its designed for homes with pets, the Bissell also does a better job picking up hair; it even comes with a special hand tool that you can use wet or dry to remove pet hair from your furniture. While cold water will not work as effectively as hot water, it will vacuum up the debris. Moderate to cool water is best. During the Warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the Warranty center for repairs. Offer ends 5/4/23, while supplies last. Check the braided hose on the rear of the machine is securely fastened. If your carpet is wet, ple Rug Doctor Troubleshooting: No Suction Rug Doctor. Only Rug Doctor solutions should be used in the Rug Doctor rental machine to avoid issues. Plus, the port that lets water into the machine leaksnot a ton, but enough that it left a trail of water spots as we walked back to the machine. After this two-minute setup, we were able to start cleaning right then and there. Lastly, Remove the Clean Water Tank from the unit and replace it. Pump not turning on with button even though agitation was working. Tightly screw the Easy Measure Solution Pour Cap onto the tank. Living in California, Michelle Ullman is a professional writer with particular expertise in home, garden and pet/nature topics. Do you know which way for sure the pump nozzles should be facing on our model? Please consult your Users Guide to see the full terms of your Warranty. How to Remove Ink Stains From Synthetic Carpet Fibers, How to clean a showerhead, according to an expert, How to Safely Clean a New Synthetic Area Rug, How to Clean Old Stained Carpet Naturally, How to Get the Wet Dog Smell Out of Throw Rugs. Limit 5 per customer. You can use your upholstery tool on furniture, stairs, mattresses, car mats, car seats and more. The grey and black vacuum hose should be in place. In no event shall Rug Doctors liability exceed the purchase price of the Machine. Unfortunately, Rug Doctor does not have a universally applicable solution. The handle adjusts to various angles to make pulling the machine comfortable, but the process still seemed awkward. When dirty water no longer shoots into the tank, the reservoir is empty. Does the job, but a few features may leave you scratching your head. This cookie is set by GDPR Cookie Consent plugin.