The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. We are told NOT to resell our season tickets (which is BS) or, if caught, lose not only that game, but the rest of the season of tickets -AND all future rights to season tickets. We are changing the way you register and sign-in to the StubHub Community. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Today was the last straw. still haven't received tickets : r/stubhub - Reddit I was assigned 2 seats, 67&68. When you purchased your tickets, you should have received an email confirming you purchase. Rather, those fees can fluctuate based on factors such as ticket price and demand. i know there is still time but after looking at this sub my confidence is low. Spanish Nights Tickets - StubHub Let us know if you have any other questions or concerns. I was unable to get tickets through Ticketmaster as it had sold out. Since June of 2022, listing for sale MLB tickets has been an absolute train wreck. Help! A day later, I see a charge for $495 to my credit card from Stubhub. If I had purchased the tickets for standing room only at event, it would have cost me &40.00 for two tickets - SubHub charged me $93.00 - I purchased seat tickets, not standing room only general admission. Understanding your StubHub order delivery status : StubHub After the switch, you will enter the email address you use to access the community in order to reset your password. All Rights Reserved. Not getting your tickets until the day of the event has become more common with venues. Did you find it helpful? Though the delays are tough, we still need to give our sellers the additional time as it is out of their control and the estimated delivery date was agreed to when the purchase was made. Original review: April 16, 2023. It should be when you pay for the tickets then the tickets should be sent . The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. For more information, please see our And so if you wait until you're within a few days of a given event, you might snag a great deal. Selling tickets on StubHub and delivery expectations . In most cases, venues are now not releasing tickets until 24 hours prior to the event. It should be when you pay for the tickets then the tickets should be sent . You can always deliver before this date. It's looks like pure scam. How do I sell tickets that have a delivery day on Ticketmaster? Great system right ?? Reddit and its partners use cookies and similar technologies to provide you with a better experience. It is recommended that a seller deliverstheir tickets sooner if they get them earlier than expected. Unsubscribe at any time. Customer service all the way to your seat, 2000-2022 StubHub. What Types of Homeowners Insurance Policies Are Available? If I'm on Disability, Can I Still Get a Loan? We can't ask them to send tickets earlier than the date in your order details. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. All both of them could keep saying is "we sent you an email." Randy Miller | NJ Advance Media for NJ.com. How long the refund will take to process. Im in the same situation, How did this get resolved did you receive your tickets or a refund? Sellers are not paid until the tickets are confirmed delivery to a buyer for US and Canada events. No. Obviously AVOID IF YOU CAN. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Explain your case the best you can. Copyright 2023 Consumers Unified LLC. on tickets issued to original buyers. When you receive the barcodes 48 hrs before the game you can enter them and complete your sale. We can't ask them to send tickets earlier than the date in your order details. Also, who has a printer sitting around in the room when they travel? StubHub is an eBay company that began selling and reselling event tickets in 2000. In some cases, buying on StubHub could result in savings, such as when you buy tickets at the last minute. StubHub is a great source for concert and sporting event tickets. Apple Wallet Tickets Not Tranferrable????? The event is today and I still don't have my tickets Print. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I called an hour before the concert to learn that my tickets were unavailable. Electronic (PDF) tickets: Upload the file (s) within 1 calendar day of the sale date. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Not getting your tickets until the day of the event has . Solved: Have not yet received tickets - StubHub Community and we would be screwed. I recently purchased some tickets for a concert next week, but it says that the seller wont have the tickets ready to send until the day of the concert. How do I list my tickets as Side View only and not Side or Rear View? Help us improve this article with your feedback. I am in the same boat here what ended up happeneing to you? Not only will your tickets be legitimate, but you're guaranteed to get them in time for your event. You will enter your community username and new password and done! If StubHub asks you to return the tickets you . Sorry for the confusion. The morning of the concert, there were 179 tickets on StubHub with the cheapest being $140 (cheapest face value ticket through Ticketmaster was $47.25). Instead of paying sellers 5-7 business days after the tickets sold, they were paying sellers 5-8 business days after the event. Musicians can get sick and sporting events can get canceled. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In this transaction StubHub made 15% off my ticket, then 15% off the other seller for replacement, then 100% off my for seller penalty, resulting in stubhub making 130% markup on a ticket, literally insane. They gave the tickets as a surprise Christmas present to their 14- and 12-year-old girls. Gather all the information you have on the purchase. All rights reserved. Seems like nothing but questions on this site with no answers. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. For more information, please see our Published on Aug. 24, 2022. Re: Tickets wont arrive until concert date. Thanks. What would be a reason for a seller to withhold tickets until night before the show? same here, what I have learned is that someone can advertise tickets to sell, without having them. . If you fall into that camp, then you may be the type who budgets for concerts and sporting events. I went through this exact issue a few weeks back. Re: Selling tickets with delivery delay. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. I was told 4/11 they escalated my payment and I would get it in 24 hours. We can't ask them to send tickets earlier than the date in your order details. How to Request a Stubhub Refund [98% Success] - DoNotPay But ,I have season tix to an extremely popular college basketball program. Sold tickets on this site and a computer glitch allowed them to sell my tickets twice, they charged me the whole sales price of the tickets as my penalty, over 3k refuse to pay me a penny for the expensive tickets I sold. Did you get the refund? i have enough stress in my life as is, just want to sort this out and be done with stubhub. I didn't go to the show and instead lost more money than the ticket was ever worth thanks to StubHub. To check your expected delivery date, look at the 'Ready' date in the order details. Hi all! Use of this website signifies your agreement to our, / Understanding your order's delivery status. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. But as those events near, they may come down in price in the absence of having a buyer. FanProtect Guarantee: Hey jbsmith! should i just buy elsewhere while i still can? They are not a reputable company and will not help or rectify their mistakes. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. I said I sold my tickets already. Click on 'Submit.'. This company will not make things right, do not use this site. I'm with this person. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. What's tricky, however, is that there aren't pre-set fees. How Much Does Home Ownership Really Cost? If you don't have the tickets first thing the morning of the show (we have to give the seller until the end of the day that shows for your estimated delivery date), absolutely let me or any of our moderators know in a private messageso we can get right on to our options to help. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat.
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