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All rights reserved. My apologies for any misunderstanding.Regards,Rachel from Wisecars. If you have chosen the protection package or deductible protection- in case of an accident you will be charged for damages but can request a reimbursement from Wisecars if you contact us within 48 hours from the accident. Your signature on any rental agreement is definite proof of the acceptance of the services and terms imposed by the Car Rental Company and to the respective laws of the country in which the rental will take place. Salutations, Rachel de Wisecars. See the full list of exclusions under the section Deductible Protection Products will not cover. Easy to find, book and pay. 6 Can I rent a car with a debit card through Wisecars? Such an easy booking experience, had to call because age was wrong and had a very pleasant talk and a few laughs with Eduardo. stefani schaefer friends. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com It might take your bank extra time to settle the amount. We use dedicated people and clever technology to safeguard our platform. DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, you must notify Wisecars within 24 hours of the date on which the incident took place and no later than 48 hours after the rental period is completed. Your voucher is normally issued 48 hours before the pick-up time. Dear Roberto,Thank you for sharing your opinion with the community!We're thrilled to hear that Eduardo could quickly resolve your issue, don't hesitate to contact us through support@wisecars.com or give us another call if you need further assistance.Have a nice day!Kind regards,Rachel from Wisecars. We continually control the activity on and usage of our website and any abnormal activity on our site deemed as suspicious will result in access being denied. When collecting your rental car, it will have a certain amount of fuel in the tank, which will be marked on your rental agreement, and you will have to return the car with the same amount of fuel as you collected it with. Here are 8 tips for writing great reviews. Depending on the Car Rental Company, you can cancel your booking up to 48 or 24 hours before the starting date of your rental period. Dear Herr,Thank you for sharing with the community this amazing feedback!We're sorry to hear you could not pick up the car due to not having the required documents. My rental is in June. Wisecars itself is excellent. When I wanted to pick up my rental car in Las Vegas, I showed up with a debit card instead of a credit card.This was clearly my fault and legally, Wisecars would not have been obliged to reimburse me with anything.But since the actual rental company Fox Cars confirmed that they will not charge Wisecars for anything, Wisecars agreed to re-imburse me with a 75% voucher, valid for 2 years.The 25% held back were to cover their administrative costs, which I totally accept.In all my communication I would like to mention Joana for an outstanding customer service - quick & useful answers and very friendly.To sum this up: based on this good experience (with Joana) after the issues I myself have caused, I will certainly book again with Wisecars and I can only recommend Wisecars. You are always welcome to give us another call if you need further assistance!Have a nice day.Kind regards,Rachel from Wisecars. Thank you. Took out Excess Protection cover and had to make claim. Dominic was very helpful and was able to find us a car at a reasonable rate for the destination of our choice. available for purchase from the car rental company, or. Wisecars has the right not to process complaints sent later than 28 calendar days after the drop-off date. You will see the full list of inclusions available for your rental on Wisecars website when booking the car and you can also find it on your rental documentation. Wisecars.com - Facebook The main issue with that is that the price of the fuel they provide at the counter is hugely inflated and you will pay more for fuel at the counter than you would at the pumps. Conditions gnrales d'utilisation Just scroll down to the bottom of this page and create a support ticket. sydney swans goal scorers; 75560197331a538390a79284e851fe0a1f4 2023 ford maverick forum Amendments can only be made up to 48 hours before the pick-up time. Wisecars will not sell or rent any personally identifiable information. Looking forward to a great car rental experience. Fast response to my request.Needed the vouchers so sent email. Moreover, check what sort of specific documents thecar rental companymight require in the voucher or in. We're here for you always!Have a nice day.Kind regards,Rachel from Wisecars. Wisecars tipFollow these simple rules and you will end up paying only for the fuel that you have used. The Car Rental Transaction is subject to the terms of the Car Rental Agreement executed between you and the Car Rental Company at the time of the pick-up of the car. DeductibleProtection covers up to {{currency}} 1000 of your deductible. Deductible Protection also covers damages that are usually excluded from Collision Damage Waiver which is offered by Car Rental Companies. Best price for renting a car at Phoenix International Airport. If that's the case, our team will investigate the situation and you will be refunded the extra charge.Unfortunately, it is hard to comment on this situation as I could not find your booking. I advised this was not how it was said to me! Email Protect your account with two-step authentication I was told by wise cars you signed the agreement and that I have to take it up with fox! Published by at 14 Marta, 2021. They include a car rental and have been far cheaper than anything I've found. Wisecars customer services totally uncaring and unsympathetic. Wisecars can email you a copy of your reservation voucher (in PDF or HTML format) after that as well. Wisecars Reviews Fill in your personal information and state what you wish to cancel or amend. Thank you! You can also find your pick-up time on the confirmation email we sent you or on your MyWisecars account. Wisecars offers a wide range of vehicle types, from small cars to luxury vehicles, to fit the needs of all travelers. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products . Claims will be reviewed and a decision will be made within 28 calendar days from the date the claims were received. If no further information is required, your claim will be sent to our refunds department and the refund will be made within 28 calendar days. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Wisecars | Complaints | Better Business Bureau Profile Your rental agreement may require you to have mandatory local insurance, which results in additional charges at the time of rental. Hello Mr Tausif Thank you for rating Wisecars, After checking your reservation with the number 31421302 we can see that you had access to the T&C of the supplier were it was noted Under the Section Payment Conditions The following credit cards are accepted: Visa, MasterCard, Diners Club. Wisecars discount code & promo code - 65% Off in April 2023 Wisecars discount code |65% Off | April 2023 Last updated 6 Wisecars promo code on April 21 2023 All (6) Deals (6) Our Pick Ford Focus start from $165.84 Get Deal Expires:Apr 28, 2023 Compact or Larger as low as $164.15 Get Deal Expires:Apr 28, 2023 Chevrolet Spark as low as $117.24 Once your friends have opened the link with your referral code and logged in to their MyWisecars self-service account, they will receive 15 USD rental credit if they do not have any previous bookings with Wisecars. However, please keep in mind that any changes that you make to your booking will probably change the rental price. Information about insurance will be stated in the cars terms and conditions that are made available to you on Wisecarss website while booking the vehicle. Your friends will also receive their own referral code, which they can share with their friends and start earning rental credit as well. Verification can help ensure real people write reviews about real companies. Please verify whether you have any transferable car rental insurance that you can prove with related documentation. Some of this include complete insurance and others do not include it at all. If there are any outstanding charges or you accept any of the supplier's extras, they will charge you in local currency. We aim to resolve your complaint straightaway and we will confirm our resolution or continuing investigation within 3 business days of receiving your complaint. I must be ok driving with no insurancethen. Please note, it is your responsibility to provide all the above-mentioned documents. Just booked a car through Wisecars,Was very some and the operator who I spoke to Dominik B was very knowledgeable and guided me through the process of the stuff that is required when hiring a car. Please note, in most cases, Car Rental Companies will reserve a security deposit even if you purchase one of our DeductibleProtection products. Hello!Thank you for sharing your customer service experience with us, we will pass along the kind words to Eduardo.Have a nice day!Kind regards,Rachel from Wisecars. All rights reserved. Wisecars believes in protecting your privacy. We offer free 48h cancellations for all of our bookings. Hello!Thank you for your amazing feedback!We're more than happy to hear you will book again with us in the future, we really appreciate your business.Have a nice day!Kind regards,Rachel from Wisecars. very easy and you actually see what you are paying for before you get my credit card#. Not worth risking a vacation on it imo. wisecars protection package. Powered by, We use cookies to give you the best experience. We appreciate you for bringing this to our attention. You can also find this information in the pick-up and drop-off details. Incomparable prices. You can safeguard yourself against such extra expenses by purchasing one of our DeductibleProtection Products before your rental begins. dave portnoy brooklyn square pizza. If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel up to 2 hours before the pick-up time and receive a full refund minus the amount paid for the products. It is becoming a common practice in many locations that car rental companies implement the "full tank/empty tank" car rental policy. Dear Sarah,Thank you for reaching out to us. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com Find out how we combat fake reviews. When you book this company through a third party website (think expedia, rentalcars.com) it shows up as free cancellation. site was very user friendly. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. wisecars protection package | Promo Tim Do you agree with Wisecars's 4-star rating?