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After returning home, I wondered just how often does luggage get lost? Once this determination is made, you can then file a claim against the airline for lost (rather than delayed) baggage; this typically allows for higher compensation. In other words, dont book an itinerary like the one above (though my checked bags arrived in Istanbul on schedule after traveling on four flights across three Star Alliance airlines with two overnight layovers). Once you find that the airline has mishandled your luggage, you should immediately report it. reissued tickets) must be completed no more than one year from the For example, when my bag and my daughters car seat were delayed arriving at Albuquerque International Sunport (ABQ), American Airlines arranged to have the bags delivered 65 miles north to our hotel in Santa Fe. I traveled to the Lisbon airport x 2 to retrieve my baggage on suggestion of AA. Tuesday, Wednesday, & Thursday are the best days to get USA-India flight deals and you might need to stay overnight on a Saturday to grab the lowest one. Be sure to double-check your airline's policy for delayed bags, some of which are outlined below: The agent with whom you file the missing bag report should be able to provide you with the guidelines for the given carrier, including whether or not youre eligible for a refund of any checked baggage fee you paid. 2015, for tickets issued on or after December 5, 2014. Editors note: This post has been updated with new information. 3. The minute you check that bag, youre opening yourself up to lost or delayed baggage problems. Disasters, AAdvantage, Reservations, Baggage, Airlines are murky on the data, but after discussing with airline employees, weve become convinced that many lost bags are treated as unclaimed bags and sold off. For an explanation of our Advertising Policy, visit. Airlines are free to pay more than the limit, but are not required to do so. In your case, we can only suggest you contact the customer support team of the airline to get direct help. You can also stick them to your passport or another important item you wont lose if the luggage claim tickets are stickers. Generally speaking, an airline will classify your bag as truly lost after 14 to 21 days though it may happen sooner. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year. submit a request via BSP link). The aforementioned tips are applicable when your bag is mishandled, but there are some important steps you can take to minimize the chances of this happening long before you even get to the airport. Our friendly staff is eager to helpyou find the best fares. Most claim forms will ask you to list everything that was in the bag, including purchase dates and even original receipts for items over a certain dollar amount. Main Line (Customer Service / Reservations): 1-800-433-7300. I lost my suitcase in my baggage claim, March 2, 2022 when I was transiting in Miami International. After a few days, you will want to take your story to social media. Keep calm and wait for some time, it may come to you within a few hours if it is a case of delayed baggage. Customer Service Requests, Application of Air Passenger Duty American Airlines is no longer collecting the APD tax on Economy Please view our advertising policy page for more information. We flew from Auckland New Zealand to St Louis Missouri (American Airlines) on December 7, 2022. American Airlines. Have more queries? I was on point with reporting and following up with AA. For INTERNATIONAL travel (including the domestic segment of an international itinerary), airlines are responsible for these items if they have accepted them for transportation. Only theres one small problem: it doesnt work very well. any monetary refund due (taxes etc.). Required fields are marked *, I HAD A FLIGHT ON FEB 20, 2023, FROM HOUSTON TX TO ONTARIO, CALFORNIA. Her love for writing has encouraged her to pursue her career as a writer. for a refund. CCPA Compliance Information, Quick Links They refused to pay for our time and money spent to buy her necessities as we were an international flight. Privacy Policy 3. So the bag went back to Philadelphia, where it sat for a couple of weeks, before being flown to Zurich, who forwarded the bag to Tirana (but I was already home). I am in Lisbon for an archaeological dig with my University without my proper equipment resulting in injury. Although that seems like a large number, the likelihood that an airline will actually lose your bag (as in, you never see it again) still remains small. American Airlines +1-972-425-2465 DFW Lost and Found +1-972-973-4420 DFW Airport Valet +1-972-574-2400 Emergency Car Service +1-972-973-3112 Employee Parking Office +1- (972) 973 4840 FBI Criminal Hotline +1-972-559-5000 Ground Transportation +1-972-973-4060 Noise Complaint Hotline +1- (972) 973 3192 Parking Rate Information +1- (972) 973 7275 Also, remember this is secondary coverage and thus only applies after youve submitted claims with the airline that delayed your luggage. You give the record locator found on your ticket they say they cant find it on their system while it is written on my flight ticket. But, dont worry! Remember, this isnt a chance to fleece the airline, as there are specific rules in place to govern this type of situation. In your case, we can only suggest you get in touch with the AA representatives and keep trying. AAdvantage mileage reinstatements are not processed online at (Note: This coverage is generally secondary, meaning the issuer will pay out after you receive compensation from the airline.). Airlines are not responsible for pre-existing damage to the bag or if the damage was caused by improper packing. If you are outside the U.S., call reservations. Air Passenger Duty (APD) tax for children under the age of 12, The issuing agency may issue a new Terms apply to the offers listed on this page. Figure out what you need for a few days and immediately buy those items. Certain illnesses may be considered if your ticket involves They will surely help you out. Get them looking for your bag. Thats time I dont get back in my life and theres no compensation for wasted time. If you face any other issues, do let us know. Refunds. For questions, assistance or feedback regarding baggage delays, damaged bags or items left on United aircraft, contact us by using the information below. options: 1. The agents will help you locate your luggage in no time. Group Reservations (Dedicated Line) : 1-800-433-1790. Under DOT regulations (for domestic travel) and international treaties (for international travel), airlines are required to compensate passengers if their bags are damaged, delayed, or lost. You run the math on it, and eventually conclude that if you're traveling to a destination that's a 10 hour drive or less, it makes more sense to simply drive there rather than go through the stress, hassle, and uncertainty of taking a plane. information and assistance. For example, some carriers will keep amenity kits on hand in baggage offices to pass out to customers with missing luggage. Others will even provide courtesy car seats if your child's seat was delayed which is exactly what happened to me on a trip to New Mexico. Most travelers aren't willing to invest tens of thousands of dollars in hiring lawyers to prove something when the contents of the luggage could likely be replaced for less than the cost of the lawyers. Please be aware that the website *The displayed fares for USA to India flights include the service fees, the applicable taxes, and the fuel surcharges. Via mail to the American Airlines Passenger Refunds department They are the people who can help get someone to look for your bag. The growing debacle of lost luggage and the copious amounts of time required to get your bag returned to you (or financial compensation for the contents lost therein by the airline) are a major reason why most people I know are not traveling by commercial jet any longer.