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DO NOT BOOK WITH CUNARD IF YOU EXPECT ANY RESPONSE TO CUSTOMER ENQUIRIES OR COMPLAINTS. Guest Relations, Cunard, Carnival House, 100 Harbour Parade, Southampton SO15 1ST. If you cannot find your question on Future Cruise Credit (FCC) below, try the FAQs on our helpful FCC guide. Information provided by various external sources. Sadly, Cunard do not have the best IT set-up and some of their admin skills are lacking, butI am sure they are better than when all these cancellations first kicked in nearly 2 years again. Hi just asking before purchasing stock is obc only available for state rooms or for all types of cabins. The Canada Revenue Agency's goal is to send your refund within: These timelines areonly for returns that the CRA receives on or before their due date. Your original booking remains on our system, but because of the coronavirus outbreak your holiday can no longer go ahead. Taxpayers should review the special instructions to validate an electronically filed 2021 tax return if their 2020 return has not been processed or they used the Non-Filers tool in 2021 to register for an advance Child Tax Credit payment or third Economic Impact Payment in 2021. also booked to go on med cruise in sept. fingers xd we will have the wonderful time we experienced previously.still waiting for cunard to respond to my e mail - they must be inundated with disgruntled clients? For those waiting on their 2020 tax return to be processed, make sure to enter $0 (zero dollars) for last year's AGI on the 2021 tax return. **Please note that FCCs issued as a gesture of goodwill cannot be used towards flights using Cunard CompleteAir or hotel stays. Just like any other cruise onboard credit you might receive in a special sale or via your travel agent, Carnival shareholder onboard credit isnt transferable. You just need to provide proof of shares at the time you submit it. An official website of the United States Government. Anyone can write a Trustpilot review. Happy cruising! Cruise Cancellation Guarantee | Book Your Cruise with The type of Refund Credit Note you receive will depend upon whether you have received a cash refund from the cruise line, either directly or through Planet Cruise. However, beyond this, the transfer must meet the same requirements which have been outlined above. Unlike some cruise lines that allow you to use OBC before your cruise to pay for packages and services on board, Carnival and its subsidiaries only allow you to use onboard credit once youre physically on the ship. You can use your FCC to make a new booking for any voyage on sale at that time. Please wait 5 days after weve sent the refund to check with your bank about your refund, since banks vary in how and when they credit funds. I was supposed to go on my first cruise on January 10th with Cunard. 1. It's always been the easiest, safest, and fastest way to receive your refund. Cancellation charges (percentage of fare). *Please check your booking confirmation to see how your booking is protected and who the principal provider of your holiday is. If you booked a holiday provided by one of our cruise partners we are processing refunds in departure date order when we have received a refund from the cruise line or supplier, currently the cruise lines are working to the timescale indicated above but this may be subject to change as they too are handling unprecedented volumes of booking changes and cancellations. Will they come back and ask for proof later? I expectedthat there would be some sort of acknowledgement of receiving the refund request, most likely an automatic generated email. Can anyone in UK share their experience? For frequently asked questions relating to our ships, life on board and more, visit our main FAQ page. Any shore experiences, dining, gifts, or drinks packages you purchased for your voyage via My Cunard or via our Customer Service Department will be automatically refunded back to the credit card you used to make these purchases and there is no need to contact us. Refunds may take up to16 weeksif you live outside Canada and file a non-resident personal income tax return. When booking online, your total Future Cruise Credit balance will be applied against the cost of the new voyage you are booking online. Hi Butch, yes, you can use your Carnival shareholder benefit for shorter cruises. How do you let the cruise line know youre a Carnival shareholder? She just dealt with a client who was looking for a $4,800 refund for a deposit on a luxury cruise. One for this year and one for next. When booking online, please either log in to your account or input your CWC membership number where indicated and the FCC will automatically be applied. If you own Carnival stock (or youre planning on buying some), its super-easy to get your free shareholder OBC. Remember, they have thousands of customers to pacify here, and this cannot be done overnight, as some bookings are complicated. Send a missive, explaining the ongoing problems,concerns,your asks, and requesting their assistanceto, Executive.Correspondence@carnivalukgroup.com. All other holidays, where we are the principal but do not include a flight, are protected by FFI (Financial Insolvency Insurance). This will be the last time I book with them. No. A manual review may be necessary when a return has errors, is incomplete or is affected by identity theft or fraud. Suggested companies are based on peoples browsing tendencies. Can you save your Carnival shareholder onboard credit for another cruise? Reminder: The CRA has resumed its work to address taxpayer debt. Together with the Cunard Building and the Port of Liverpool Building, it is one of the so-called three graces - a hat-trick of historic structures on the citys waterfront. so many complaints from so many people. Please bear with us, we have been working hard to develop the most efficient way to process the large volume of changes we are unexpectedly having to deal with and appreciate your patience. I have a chart showing the amounts under the heading "How much onboard credit will I get for my cruise?". Many reloadable prepaid cards have account and routing numbers that you could provide to the IRS. Items Information for the most current tax year filed is generally available within 24 hours after the IRS acknowledges receipt of a taxpayer's e-filed return. 21 days or more since it was filed electronically (or since the IRS filing season start date whichever is later), Six weeks or more since a return was mailed, or when. If they filed a paper return, taxpayers should allow four weeks before checking the status. WebThe Canada Revenue Agency's goal is to send your refund within: 2 weeks, when you file online 8 weeks, when you file a paper return These timelines are only for returns that the CRA receives on or before their due date. 16. Tax Season Refund Frequently Asked Questions HomeBlogCruise Tips Cruise News Cruise DestinationsAboutContactResourcesFeatured PressPrivacy PolicyCookie PolicyDisclosure PolicyTerms of Use. But to the actual point of your comment - can you buy shares to get free OBC and then immediately sell? Please find below answers to key questions relating to any voyages that have been cancelled by Cunard. Wine ridiculous prices. We use dedicated people and clever technology to safeguard our platform. 2023 BBC. By Just remember you need to make the purchase yourselfyou cant give your cruise card to another passenger to use your OBC. Disclaimer: I may receive a small commission when you make a purchase from a link on this site, at no added charge to you. Please allow up to 6 months from the original due date of the 1040NR return or the date you actually filed the 1040NR, whichever is later to receive any refund due. Do not enter the number on your bank card. we did not complain. ago Thank you! Can you get more than one free OBC benefit if you hold more than 100 shares of Carnival Corporation stock? Appreciate these are tough times for cruise lines but all hands required on deck (or rather in their call centre) to deal with passenger enquiries and help bring confidence back. how long are cunard refunds taking? - s113983.gridserver.com Cunard has cancelled our cruise to New York & Caribbean for Christmas but are hanging on to our deposit.We were informed on 2nd September 2021 that we could have a refund if we wanted.We applied for this on 2nd September (28days ago ) and still waiting after being told it would take 7-10 days.Phoned twice since and dealing with staff who have been giving different excuses.Will not cruise with them again !