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I'm highly disappointed in this camera system. Do not buy from these people they give you access to look at video recordings upto two days then after some time without warning they stop you looking at recordings unless you pay for storage! I HAVE SENT MESSAGES THRU THE APP ON MY PHONE NO RESPONSE AND I'VE LOOKED FOR A CUSTOMER SERVICE NUMBER, BUT TO NO AVAIL, UNABLE TO LOCATE. I will never buy from this company again. Aiwit doorbell Common problems and fixes - camapp365 All Rights Reserved. No matter where you are, your doorbell will tell you everything in front of your house. Contact Aiwit Support. Can't Be Understood At All. Choose from a Worked for 6 months now I have to subscribe to their storage cloud system to view my videos. The camera worked fine when first installed. They have a customer service phone number as well as an email address. Automatic Subscription Instructions: 1. There is insulation tape at the bottom of batteries. No notice this is to happen when you purchase! From the looks of the reviews you now have I hope your whole company has fun in the toilet bc that's where it's headed. After a promise of free lifetime storage at purchase, this company is now charging and blocking my access to motion detection. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. - Get instant messages when visitors press the doorbell or trigger the PIR motion sensors. App . If you are using an Android phone, set it to priority notifications in the settings. Had this camera for a while. See, hear, and speak to visitors from anywhere. There is no customer support number, only email. There are a few things you can do to check if your Aiwit doorbell camera is not recording or working properly. I was blackmailed into getting it. It only records for 20 seconds! Make sure that the Aiwit doorbell and your phone are connected to the Internet properly. Bought a camera doorbell all was well stopped working aiwit said it there server was sorted and all videos playing and working fine order another for back door. Motion sense is inaccurate to the settings. If there is no indicator light: Please connect the power supply to charge the Aiwit doorbell. All Rights Reserved. After sign up, please log in to your account. Had for a couple years still have the box, box says FREE cloud recording! And wont reset. If you dont receive the activation email, please check your email spam box. My router is 5G. About a year later they blocked me from viewing videos on my doorbell cam unless I got a subscription. It only has limited history without paying for cloud service. Click Settings > Device Sharing, select Account Sharing. To this point they can not fix the product nor will address my request for a return. Now I can not watch the recordings without paying out money! Thought I was getting a bargain when purchased at reduced price from Morrisons. If youre using a mobile device, check that youre connected to the internet. My name is Gladys. By the way: all the cameras are working bad: bad motion detection, too short and too late recording. - Monitor your home in high definition video. Aiwit Customer Service Reviews - 21 Reviews of 1buy.com | Sitejabber If he signs on it boots me off. Hardly worth it if you cannot look at recordings asap and you have to pay for this service. Keep an eye on your home 24/7. Checked online and everyone is stating you now have to pay for Aiwits cloud subscription to view videos! Contact Us If you have any questions regarding your new product, please feel free to contact our customer service team via Aiwit App. I will never buy from this company again. Was great until they decided to add the subscription for cloud storage of $59.99 for a year. anywhere. Countries About camera- good to use live as Cctv, very poor as a doorbell, app has to be open to receive notifications/ doorbell callers so you can easier miss them. - Get instant messages when visitors press the doorbell or trigger the PIR motion sensors. Connect the Aiwit doorbell near the router. Companies can ask for reviews via automatic invitations. Download and log in Aiwit App. Same as everyone else purchased with lifetime three day free storage now they want 30.00Also sometimes all day connection error, since the servers are located in China!! Purchaced a brand new,sealed box Absolute rip off bought it with free cloud storage now after a day the free storage is cancelled and they want 30 for 30 days cloud history!! Scan the OR code below or search Aiwit in App Store or Google Play. Aiwit Good job please turn my service back on I paid last month for the whole year I know it was a heavy rain last night and all that but it still show the picture but it's not working the way it should. Mechanical or Digital Doorbell Which is Better for You? A small amount of storage for free would be reasonable. Please get in touch about any issue youre having, The motion detection function is activated by default, you can set the Humanoid detection and detection sensitivity in the Motion Settings interface. Turn on notification permissions for the Aiwit app. Aiwit camera successfully scan the QR code will issue a voice prompt, and then wait for the camera to connect to your wifi. Create an Aiwit account in App Step 1: Open the Aiwit app, and click sign up. From the looks of the reviews you now have I hope your whole company has fun in the toilet bc that's where it's headed. Enter your friends or family members Aiwit account to share the camera. 5 Best Video Doorbell That Works With Existing Chime. Encryption algorithm, Military Grade Aiwit camera needs to purchase cloud storage to view videos, new users will get free 90 days of cloud storage.Click Playback to view the video. - Monitor your home in high definition video. If you need to reset your Aiwit video doorbell for any reason, you can do so by restoring its factory settings. A COMPLETE SCAM. There are a few ways that you can check your internet connection. Terms & Conditions Had this camera for a while. It is super flexible, fast and exclusively designed for gaming purposes. I contacted them and they were very responsive, answering all of my questions within a day. Press and hold the device button for 8 seconds until the light is flashing red. We're happy to answer questions or help you with returns. Aiwit Video Doorbells are only compatible with the latest versions of iOS and Android. Other ways to fix it?If you follow the above guide and cant fix it, you need to check if your wifi has restrictions such as mac whitelisting, router problems. Give instruction to visitors just by tapping a button. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews.